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Product Care

While diamonds are the hardest substance known to man, they are not indestructible, It is important for you to take good care of your Hattons Diamond – and it is easy to do so. Taking good care of your diamond prevents damage such as scratches and chipped corners.

Cleaning Jewellery at Home

As with in-store cleaning, the best tools for cleaning most jewelry are a soft toothbrush and warm, soapy water; a pulsed-water dental hygiene machine; and a soft, lint-free cloth.

Basic jewellery cleaning tools: toothbrush, soapy water and lint-free cloth.

Chlorine bleach, a common household liquid, can pit gold alloys, as can prolonged exposure to chlorinated water. Clients who swim a lot in chlorinated pools should be aware of this. If an alloy becomes pitted, it weakens, making gemstone loss possible.
Prolonged exposure to chlorinated water weakens a ring’s alloy.

Damaging Conditions for Diamonds

Wearing two rings on the same finger can cause one ring to turn or move slightly and scratch the other.
Two rings on the same finger can cause friction between diamonds.

Soldering two rings together avoids friction and damage in the long run.

Just because diamonds are the hardest substance it doesn’t follow that they are indestructible.

Sometimes, people wear two rings on the same finger, as in the case of a wedding set. When that happens, one can turn or move slightly and scratch the other. It’s bad enough when they’re both set with diamonds, but a diamond can do a lot of damage to a softer coloured stone.
One possible solution to this is to solder the two rings together so they can’t move independently. Loosened diamonds can also scratch and damage jewelry metals.

Diamonds that are set side-by-side with no metal between them as they are in a channel setting might loosen and scratch one another. Even careless placement in a jewellery box can cause problems. If two or more diamonds are too close or loosely placed, they might end up scratching each other.
During normal wear, earrings, pendants, and tie tacks are less susceptible to damage than rings, bracelets, and cufflinks. Some setting styles offer greater protection, too. Bezel settings, where the entire girdle is covered with a thin band of metal, provide more protection against chipping than prong settings do.


Hattons experts are available to answer your questions and assist you with your purchase.

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Hattons Diamond
Guide is designed to answer all your questions relating to diamonds.

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